Nancy

  • Total activity 32
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 2 users
  • Votes 0
  • Subscriptions 12

Articles

Recent activity by Nancy Recent activity Votes
  • Change Shipping Address/Info- RMA

    Hi, please Submit the Modify Address Ticket through the link below asap. Your Exclusive Customer Service will check your order status and contact you back within 24 hours. Step 1. Log In Your Accou...

  • Quality/Order Issues - RMA

    Hi, please submit an After-Sale ticket through this link, and your exclusive customer service will contact you asap. Step 1. Log In to Your Account And Click "My Orders" Step 2. Click 'Return / Exc...

  • Package Not Received- RMA

    Hi, please Submit an Item Not Received Ticket through the link below asap. Your Exclusive Customer Service will check your order and contact you back within 24 hours. Step 1. Log In Your Account An...

  • Change Products- RMA

    Hi, please Submit the Change Products Ticket through the link below asap. Your Exclusive Customer Service will check your order status and contact you back within 24 hours. Step 1. Log In to Your A...

  • Cancel Order- RMA

    Hi, please submit a cancel order ticket through the link below asap. Your Exclusive Customer Service will check your order status and contact you back within 24 hours. Step 1. Log In to Your Accoun...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...